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Not getting the attention you deserve from your service provider?
Running a small business comes with its share of challenges. From struggling to fix IT issues yourself to not getting the attention you need from your service provider, your day-to-day operations are left to suffer from unnecessary technical hiccups.
But there's a way out! At epochLABS, we offer reliable:
helpdesk and network support services
data backup and disaster recovery services
custom software development, and lots more!
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Your business deserves responsive IT support!
We understand the struggles small businesses face with IT in Melbourne, ranging from unreliable systems to constant technical issues.
With over 15 years of experience in the field, we've perfected the art of delivering tailored IT solutions that make your day-to-day operations easier and give you peace of mind.
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Infrastructure & Cloud
Our solutions are designed to make your business flexible and reliable. Whether it's hosting, cloud or VoIP, we offer tailored options.
Managed IT Services
We'll keep your business running smoothly with our round-the-clock helpdesk and network support, and on-site help whenever you need it.
Software Development
Boost your business with bespoke software development. From custom apps to intranet setups, we tailor solutions to fit your needs perfectly.
IT Security
Keep your business safe from online threats with our antivirus, data backups and spam filtering solutions that protect your digital assets.
We'll end your IT headaches for good
When you choose us, you're choosing a trusted IT partner to help you integrate technology into your business operations, and offer you support whenever you need it.
And not just that...
Our technical expertise combined with our dedication to keeping our customers satisfied has made us known for expert solutions to all kinds of IT issues.
Our clients often praise us for owning their problems and taking the lead in resolving them. With our personalised solutions and dedicated support, you'll never have to worry about IT-related issues again.
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We are here to offer you support whenever you need it!
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Over 15 years of serving small businesses efficiently!
Affordable, personalised IT support
We started out in 2008 with a simple but powerful mission: to revolutionise the way small businesses in Melbourne approach IT.
We saw the struggle many businesses faced in finding reliable and affordable IT support services, and we set out to fill that gap.
How we do it
Our approach is unique: We offer personalised service, timely issue resolution, strategic guidance, and Melbourne-specific IT experience.
Instead of sticking to a rigid process like others do, we are flexible to our client's unique needs.
"I can’t recommend EpochLabs enough! Aidan and his team are knowledgeable, proactive, and genuinely care about our needs. Since we started working with them, our downtime has decreased significantly, and they’ve implemented strong security measures that have given us peace of mind."
"Epoch Labs has been handling our IT support for many years. They have been super responsive and care about our business and our people, in fact we consider Aidan to be an integral member of our team. He is always on hand to assist with day to day issues, as well as support with larger projects. We are able to focus on the business at hand knowing that Epoch keep us productive and secure. We trust their expertise and professionalism and recommend their services without hesitation."
"Aidan and the Epochlabs team have comprehensively supported our business IT needs for more than a decade. Epochlabs have been an integral partner providing business solutions for email, website, CRM, hardware, software, network and data security, IT support services and disaster recovery. Can’t speak highly enough of the services of Aidan and his team have provided to us over a long period of time."
"Our business highly recommends Aiden and his team at Epoch Labs. They are knowledgeable, professional, very patient and always willing to go out of their way to help us out. We are very happy with their service."
"Great partner to work with. Highly recommend them"
"Great IT firm that is providing research and development services, and products for Footscray innovation projects. The technicians are very friendly, helpful and professional. They are currently developing new breaking technology in blockchain and smart contracts that are designed to innovate for the future."
Hear from a happy client
"The technicians are very friendly, helpful and professional..."
You are much more than a ticket number to us...
Quick Responses
Tired of long wait times and frustrating delays? We provide swift support to tackle your IT issues, ensuring minimal downtime and maximum productivity.
Advanced Security
Protect your business data from cyber threats with our advanced security solutions. From proactive monitoring to encryption measures, we've got you covered.
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Cost Savings
Feel like you're spending too much on IT? Our services are designed to optimise your spending. We'll help you achieve your goals without breaking the bank.
Proactive Monitoring
Don't be caught off guard. Let's help you stay ahead of IT hiccups and prevent disruptions by keeping an eye on your systems, identifying and addressing issues in real-time.
Streamlined Operations
Stuck in the past with outdated systems? Our solutions are designed to enhance your business efficiency, improve workflow, and empower your team to excel.
Competitive Edge
It's time for your business to shine! From innovative technology solutions to personalised support, we're dedicated to helping you outperform your competition.
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We are here to take care of all your IT worries!
Fill out the form and ask us any IT-related question you have
We will respond as soon as possible
Send us a message
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