Essential Care 
Standard Care 
Complete Care 
Remote Support 
Proactive Monitoring, Maintenance, Patching 
Network Management 
Google & Microsoft Cloud Management 
Asset Management 
Software Deployments
Endpoint Protection/Antivirus
Security Threat Detection & Remediation 
Mail Filtering
Discount Labour Rates 
Virtual CIO
Managed Backup 
Third Party Vendor Management 
Moves, Additions and Changes to Infrastructure 
Reactive Onsite Visits 
None
Up to 12 a year 
Unlimited
Ad Hoc Rate
Service
Discount Rate
Support Technician
Labour supplied during standard business hours.
$150/hr
$135/hr
Network/Systems Engineer
Labour provided by senior network or systems
engineers during standard business hours, generally
inventive in nature rather than prescriptive.
$165/hr
$150/hr
Software Engineer
Labour provided by software engineers during
standard business hours, generally inventive in nature
rather than prescriptive.
$165/hr
$150/hr
Out of Hours Labour
Labour required outside of standard business hours.
$250/hr
$225/hr
Call-out Fee
Additional to hourly rate for site visits within
Melbourne Metro area. Travel to other areas quoted
on request.
$100 (flat rate)
$90 (flat rate)
Parking
Parking costs incurred during onsite visit.
Billed at cost
No charge

The pricing above is a general guideline. To get a custom quote that reflects your specific needs, please contact us.

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