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87% client retention over 15 years
56% helpdesk resolutions in under 24 hours
15 years dedicated to top-tier IT support in East Melbourne
4 core services tailored for Melbourne businesses
Over 15 years of serving small businesses efficiently!
Why East Melbourne loves epochLABS
Nestled near the bustling Melbourne CBD, East Melbourne is alive with potential, yet no stranger to the IT challenges that come with rapid growth. From pesky cybersecurity risks to the ever-growing need for scalable cloud solutions, it seems there’s always a new challenge around the corner.
But don’t worry, that’s where we shine. At epochLABS, we thrive on smoothing out these tech bumps, making sure your business never misses a beat.
Experienced poor IT support service? With us, you're always valued
Why settle for slow IT support in East Melbourne?
You ring, we answer — fast. Our helpdesk heroes solve most issues before you can even say "IT headache," letting you get back to business.
Need proactive IT care?
Our proactive maintenance identifies and resolves issues before they become headaches, keeping your systems running smoothly and your business moving forward.
Looking for IT that understands your business?
Each business has unique needs and challenges. We offer personalised IT consulting with the help of our IT support in East Melbourne to tailor solutions specifically for you.
Worried about cyber threats?
Our comprehensive cybersecurity measures are robust and proactive, protecting your systems from viruses, malware, and cyberattacks before they can cause damage.
Is your data backup reliable enough?
Our reliable data backup solutions and other managed IT services in East Melbourne ensure your important files are safe, secure, and recoverable, no matter what happens.
Can your business benefit from the cloud?
Our cloud services provide reliable and secure access to your data and applications from anywhere, anytime, enabling you to manage your business more efficiently and adapt to changes quickly.
Tired of tech repairs?
At epochLABS, we’re all about making tech work for you, not against you. Our IT support in East Melbourne will make your day smoother, not harder.
User-friendly interfaces
Custom software solutions
On-demand IT support
Future-proof strategies
Hands-on training & upgrades
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IT services in East Melbourne that always have your back!
Virtual private server hosting
Gain control and flexibility with our VPS solutions, tailored for high performance.
Onsite and field support
Our IT support in East Melbourne is local, which means we’re on the ground, ready to assist you in person whenever you need.
Data backups & disaster recovery solutions
Disaster? What disaster? With our backup systems, your data is safe and sound.
Robust IT security
Safeguard your business with our comprehensive security measures, from antivirus solutions to complete data recovery plans.
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Innovative cloud solutions
Elevate your business with our cloud services that offer scalability and mobility.
Custom application development
From streamlining internal processes to engaging your customers, our custom apps are designed to make a difference.
Industry solutions for your business in South East Melbourne
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Rewards and loyalty
Need a loyalty solution that really sticks? We create systems that not only attract but retain your valued customers.
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Medical and optometry
Confidentiality and accessibility are your priorities; they're ours, too. We manage your IT so you can focus on patient care without hitches.
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Manufacturing
Efficiency is key. We support your operations with managed IT services in East Melbourne that streamline processes and boost productivity.
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TV and media
In an industry where every second counts, you can depend on our quick-response IT support in East Melbourne to keep you broadcasting smoothly.
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Want more from your technical support experts?
With epochLABS, you gain a partner who’s all in with their managed IT services in East Melbourne.
Our approach goes beyond fixing problems in your hardware — we transform your daily operations. From state-of-the-art cybersecurity defences to agile cloud solutions and round-the-clock support, we ensure your business is not just running but thriving.
Trust us as your accredited Melbourne IT support provider
At epochLABS, we're not just committed to quality; we're certified in it.
Our industry accreditations from leading tech bodies underscore our dedication to maintaining the highest standards in IT solutions.
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Recognised for IT excellence
Over the years, epochLABS has been acknowledged for our excellence in IT support in East Melbourne, with accolades from industry leaders and certifications that stand as a testament to our commitment to quality and innovation.
Our dedication to excellence and innovative problem-solving has earned us a stellar reputation and prestigious awards. We take pride in our proactive approach to IT challenges and our ability to secure and enhance business operations for all our clients, making us a leader in the IT industry.
"I can’t recommend EpochLabs enough! Aidan and his team are knowledgeable, proactive, and genuinely care about our needs. Since we started working with them, our downtime has decreased significantly, and they’ve implemented strong security measures that have given us peace of mind."
"Epoch Labs has been handling our IT support for many years. They have been super responsive and care about our business and our people, in fact we consider Aidan to be an integral member of our team. He is always on hand to assist with day to day issues, as well as support with larger projects. We are able to focus on the business at hand knowing that Epoch keep us productive and secure. We trust their expertise and professionalism and recommend their services without hesitation."
"Aidan and the Epochlabs team have comprehensively supported our business IT needs for more than a decade. Epochlabs have been an integral partner providing business solutions for email, website, CRM, hardware, software, network and data security, IT support services and disaster recovery. Can’t speak highly enough of the services of Aidan and his team have provided to us over a long period of time."
"Our business highly recommends Aiden and his team at Epoch Labs. They are knowledgeable, professional, very patient and always willing to go out of their way to help us out. We are very happy with their service."
"Great partner to work with. Highly recommend them"
"Great IT firm that is providing research and development services, and products for Footscray innovation projects. The technicians are very friendly, helpful and professional. They are currently developing new breaking technology in blockchain and smart contracts that are designed to innovate for the future."
Hear from a happy client
"The technicians are very friendly, helpful and professional..."
Need PC repairs? It's time to call now!
Ready to contact us? We’re just an email or a phone call away. Reach out at info@epochlabs.com.au or give us a bell at 1300 724 599.
Whether you've got a quick question or need a comprehensive IT overhaul, our team is eager and ready to help. Let's tailor managed IT services in East Melbourne that fit just right and propel your business forward.
Tech partners around the corner
RMIT University
Located just a few minutes away, RMIT is a global leader in technology and design, offering partnerships and resources that enhance the tech capabilities of local businesses.
INNOVIC (Victorian Innovation Centre)
Situated within 10 miles from our location, this centre supports tech companies with resources, workshops, and seminars, fostering innovation in the local IT sector.
Our experienced team promises peace of mind
With our IT support in East Melbourne, it’s all smooth sailing. Our satisfaction guarantee means we don’t rest until you’re completely happy.
From the moment you get in touch, you'll feel the difference. We're dedicated to resolving your IT concerns and ensuring everything works just the way you need it to—no fuss, no muss.
Links to external resources
- The University of Melbourne, School of Computing and Information Systems: This school is at the forefront of IT research and education, providing cutting-edge insights and potential collaborative opportunities.
- Melbourne Connect: Melbourne Connect is a precinct designed to bring together digital leaders, thinkers, and innovators, facilitating connections that propel technological advancements.
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Giving back is what we do beyond computer repairs
Through recycling programs and local charity efforts, we help make our community better. Our team passionately engages in community service and environmental stewardship because we believe that a strong community is the backbone of great business.
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Have experience as a professional IT support?
Fancy joining our IT support in East Melbourne? We offer cool projects, great learning opportunities, and the chance to be part of a leading IT crew.
At epochLABS, every day is a chance to challenge yourself and grow.
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Just one small step to great IT & smart technology
Ready to kick IT stress to the curb? Fill out this form, and let’s start this journey together. EpochLABS is here for you every step of the way. With just a few clicks, you'll be on your way to more reliable and efficient managed IT services in East Melbourne.
Send us a message
Frequently asked questions
What Microsoft services does epochLABS offer?
Can I get computer repairs in East Melbourne today?
What are the benefits of VoIP services for my business?
Do you provide desktop support for small businesses?
How does on-premise support enhance my business operations?
What types of computer repairs does epochLABS handle?
Why choose epochLABS for IT support in Melbourne?
